We know refreshing your computer will lose your programs, but your files, pictures and documents are. We will show you what steps to take sequentially with the final option of refreshing your computer if all else fails.
We have seen computers continue to fail after the repair and some start to work as normal with no loss of files or programs. Due to the random nature of the bug we can’t advise with absolute certainty what causes it. This can be caused either by an update or by possible failure of the hardware or software. Just like the flickering screen issue, we believe this issue to occur due to a driver or program conflict during startup. Other users claim that no update was applied, they just restarted their computers and the black screen problem appeared.
The Windows 8.1 Black Screen bug then presented itself on reboot, locking them out of their computer and their files.
The information is limited, but most clients have explained that the computer finished an update and restarted. In this post we will explain the possible ways this bug is tripped and how you can repair it. Understandably people have got frustrated and stressed about losing their files. A lot of our clients have experienced this issue which disables their computers and displays the cursor in front of a black screen. Its been a bit of a hassle lately with issues of screen blinking and black screen of death. Windows 8.1 black screen with cursor bug – black screen of deathĪh, Windows 8.1.
